Terms and Conditions

Welcome to the website of Shipping Blue (“we”, “us”, “our”).
By accessing or using this website, you agree to comply with the following Terms and Conditions.
If you do not agree with any part of these terms, please discontinue the use of our site.

1. Company Information

Shipping Blue is a logistics provider offering transport and delivery services exclusively to business clients.
All operations are managed from our headquarters in Prague, Czech Republic.

2. Use of the Website

By using this website, you confirm that you:

• are acting on behalf of a registered business entity,
• will provide accurate information when submitting forms,
• will not misuse the website for unlawful or unauthorized purposes,
• will not attempt to disrupt or compromise the website’s security.

We reserve the right to restrict access to any user who violates these conditions.

3. Services Provided

Shipping Blue offers the following business services:

• Domestic and international parcel transportation
• Road, air, rail, and sea freight operations
• Warehousing and packaging services
• Shipment tracking
• Support and claim processing
• B2B partnership and franchise opportunities

Service availability may vary depending on location, capacity, and operational constraints.

4. Business Cooperation

Any cooperation between your company and Shipping Blue is governed by:

• a separate service agreement,
• transport and logistics regulations,
• applicable commercial laws.

Website content does not constitute a binding offer.
A partnership becomes valid only after formal confirmation from both parties.

5. Shipment Tracking

Tracking information is provided for convenience and may not always reflect real-time status.
Shipping Blue is not liable for delays caused by external factors such as customs inspections, weather conditions, or third-party carriers.

6. Claims & Complaints

Claims may be submitted using the dedicated Complaints About Shipments page.
To process a claim, the following must be provided:

• shipment number,
• proofs of value and content,
• photographs of packaging and damage (if applicable).

Claims submitted without sufficient documentation may be rejected.

7. Intellectual Property

All content on this website — including text, graphics, images, icons, and trademarks — is the property of Shipping Blue or its licensors.
You may not copy, distribute, modify, or use any content without explicit written permission.

8. External Links

Our website may include links to third-party sites.
Shipping Blue is not responsible for their content, privacy policies, or practices.
Accessing external links is at your own risk.

9. Limitation of Liability

Shipping Blue is not liable for:

• indirect or consequential losses,
• business interruption,
• loss of data or profit,
• delays caused by third parties or force majeure events.

Our responsibility for any shipment or service is strictly limited to the terms specified in the official service agreement.

10. Data Protection

Processing of personal data is governed by our Privacy Policy, which complies with GDPR and other applicable regulations.
By using this website, you agree to the handling of your data as described in the Privacy Policy.

11. Changes to These Terms

Shipping Blue reserves the right to update these Terms & Conditions at any time.
Changes become effective immediately upon posting on this page.
Continued use of the website signifies acceptance of updated terms.

12. Governing Law

These Terms & Conditions are governed by the laws of the Czech Republic and applicable EU regulations.
Any disputes shall be resolved in the competent courts of Prague.

13. Contact Information

For questions regarding these Terms & Conditions, contact us at:

Shipping Blue
Email: info@shipping.blue
Website: https://www.shipping.blue