Privacy Policy

This Privacy Policy explains how Shipping Blue (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you visit our website, use our services, or communicate with us.
We are committed to handling all personal information in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect the following categories of personal data:

1.1. Information You Provide to Us

• Name and surname
• Business email address
• Phone number
• Company information
• Shipment details
• Inquiry or claim information submitted through our forms
• Any other data you choose to provide when contacting us

1.2. Automatically Collected Information

When you browse our website, we may collect:

• IP address
• Browser type and version
• Device information
• Website usage data
• Cookies and tracking technologies (see Section 7)

1.3. Information Related to Shipments

For tracking, support, or claim processing, we may collect:

• Shipment numbers
• Delivery address (business only)
• Contact information of the sender or recipient
• Documentation related to the shipment

2. How We Use Your Personal Data

Shipping Blue processes personal data strictly for legitimate business purposes, including:

• Providing logistics and transportation services
• Handling shipment tracking and customer support
• Processing claims and resolving operational issues
• Responding to inquiries and service requests
• Improving website performance and user experience
• Ensuring security and detecting fraudulent activity
• Fulfilling legal and regulatory obligations

We do not use your data for unrelated or unauthorized purposes.

3. Legal Basis for Processing

We process personal data under the following legal grounds:

• Contractual necessity: to provide logistics and related services
• Legitimate interests: improving operations, security, and communication
• Legal obligation: compliance with transport, customs, and regulatory requirements
• Consent: for newsletter subscriptions or optional cookies

4. How We Share Your Information

We may share your information only with:

• Transport partners and carriers
• IT and technology providers supporting our operations
• Customs or regulatory authorities, when required
• Professional service providers (legal, auditing)
• Third parties involved in claim resolution or service delivery

We never sell personal data to third parties.

All partners receiving data must comply with strict data protection and confidentiality standards.

5. International Data Transfers

Some of our partners or service providers may be located outside the European Economic Area.
In such cases, Shipping Blue ensures that appropriate safeguards (e.g., Standard Contractual Clauses) are in place to protect your data.

6. Data Retention

We retain personal data only as long as necessary for:

• Completing logistics operations
• Fulfilling contractual obligations
• Meeting legal or regulatory requirements

Once the retention period expires, the data is securely deleted or anonymized.

7. Cookies & Tracking Technologies

Our website uses cookies to:

• Improve user experience
• Analyze website performance
• Enable certain functionalities (e.g., tracking input)

Users may adjust their browser settings to manage or disable cookies at any time.
Some features may not work properly if cookies are disabled.

8. Your Rights Under GDPR

As a data subject, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Delete your data (“right to be forgotten”)
• Restrict or object to processing
• Receive your data in a portable format
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at:
info@shipping.blue

9. Data Security

Shipping Blue implements technical and organizational measures to safeguard personal data against loss, unauthorized access, alteration, or misuse.
We continuously monitor and improve our security infrastructure.

10. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for their privacy practices or content.
We encourage users to review the privacy policies of external sites they visit.

11. Contact Information

For questions regarding this Privacy Policy or your personal data, contact us at:

Shipping Blue
Email: info@shipping.blue
Website: www.shipping.blue

12. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
Continued use of our website or services constitutes acceptance of the revised policy.